Recorded September 11, 2020 - Heather McDonald, CEO of LOFT Community Services, a long-standing organizational member of PSR Canada provides information on an innovative program that LOFT has developed. It reflects how an organization can use the competency standards of B.3. 'Maintains personal wellness to assure the provision of service to others' and E.1. 'Promote the application of recovery-oriented PSR in services.'